MyDell Mobile

 

Grow and scale with start-ups and small businesses?

With increasing distributed workforce, IT manageability remains a pain point for start-ups and small businesses. We worked with our small business customer to delivering a premium, end to end computing experience as-a-Service for them to easily deploy and scale.

The results?

The small business enjoyed a more seamless IT management and are inspired better usage of our devices.

 

Mundane task

 

Gone are the days when small businesses have to track their assets manually via spreadsheets. MyDell Mobile is designed to easily assign and track their company assets to their employees through the Mobile app.

 

Time = Money

 

Employees can also use the mobile app to see the devices assigned to them — help setting them up by easily refer. Also, the tips and guides in the mobile app will allow employees to self-troubleshoot, relieving small business owners and their IT admins of their time for other priorities.

 

Long-term partnership

 

MyDell Mobile has extended an opportunity for Dell to extend the relationship with the customers beyond purchase to help them to manage their assets seamlessly while inspiring better usage, and most importantly grow and scale with them

The journey

 

Be part of them

Working closely with small medium business, observing not assuming how they work and discuss potential options for their business.

Design + Build

Building out the idea rapidly and allowing customers to see them in working prototype not static screen and to discuss impacts to their business.

Validate

Rolling out in a safe environment with small business, observing usage, gaining insights, and rectifying the products for increments.

 
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Concept Stanza

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Insight Platform